"Bob pinpointed strengths and weaknesses better than any manager I've ever played for or ever met. He wasn't great with words but when he did say something, you always took notice because ninety-nine times out of a hundred he was spot-on. He had this line about the first two yards at the top level being in your head. When he first said it to me I thought it was rubbish. But the more I played the game, the more I realised it was so true."
Alan Hansen
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